Payment Policy

Last Updated: July 13, 2025

Thank you for shopping at GoTrendiGo! We’re committed to making your shopping experience easy, secure, and convenient. This Payment Policy outlines the payment methods we accept, how your payments are processed, and what you can expect when making a purchase.

1. Accepted Payment Methods

We accept a wide range of secure and convenient payment options:

  • Credit & Debit Cards

    • Visa
    • MasterCard
    • American Express (AMEX)
    • Discover
    • Diners Club

  • Digital Wallets

    • PayPal
    • Venmo (via PayPal)
    • Apple Pay
    • Google Pay
    • Shop Pay

Note: Availability of certain payment options may vary depending on your device, browser, or location at the time of checkout.

2. Currency

All transactions on GoTrendiGo are processed in USD (United States Dollars).

3. Payment Processing

  • Charges will appear on your statement as "GoTrendiGo" or a similar recognizable merchant name.
  • Once you place an order, your payment method will be charged immediately to secure the item and begin order processing.
  • You will receive an email confirmation once your payment is successfully processed.

4. Payment Security

We use industry-standard encryption and secure payment gateways to ensure your personal and payment information is fully protected.

  • Your credit card details are never stored on our servers.
  • All payments are processed using SSL encryption and PCI-DSS compliant platforms.
  • We do not share your payment data with third parties beyond what is required to complete your transaction.

5. Failed or Declined Payments

If your payment is declined:

  • Please double-check your card details, billing address, and available balance.
  • Try an alternative payment method or contact your bank or payment provider for further assistance.
  • Orders will not be processed until the payment is successfully completed.

6. Refunds for Returned Items

If you return an item and are eligible for a refund, we will issue the refund back to the original method of payment. Refunds are typically processed within 7 business days after the return has been inspected and approved.

7. Fraud Prevention

To prevent unauthorized use of your payment method:

  • We may carry out verification checks or request additional information to verify your identity.
  • Any suspicious transactions may be canceled or placed on hold pending further review.

8. Contact Us

If you have any questions or concerns about your payment or need help completing a transaction, please reach out:

Store Name: GoTrendiGo

Customer Support: Monday - Friday, 9am - 5pm PST

Email: customercare@gotrendigo.com

Phone: +16573318440

Address: 1337 N Gilbert St, Unit 136, Fullerton, California 92833, United States

Contact Form: Contact Page

We aim to reply to all emails within 48 Business hours during business days.